Support




PunkBuster™ Support for Call of Duty

Frequently Asked Questions: FAQ

Online Manuals: PunkBuster for Players and PunkBuster for Admins

For support issues not covered in our FAQ/Manuals, please use our Web Ticket System.

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Software Updates: Download



News and Release Notes for PunkBuster for
Call of Duty


Monday 10.26.2009 [3:45PM]

We have confirmed that non-cheat software caused some of the kicks for Violation #70762. We encourage admins to give players the benefit of the doubt and ignore this violation number; it has been removed from our system.


Sunday 11.23.2008 [3:15PM]

Version 1.729 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 11.22.2008 [10:00PM]

Version 2.165 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 11.28.2007 [9:45AM]

Version 2.013 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 08.04.2007 [4:30PM]

Version 1.726 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 07.25.2007 [4:15PM]

Version 1.720 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Client v1.720:

  • this version includes new PB services, see our PB Services FAQ for more info


Tuesday 02.20.2007 [3:00PM]

Version 1.270 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 02.19.2007 [5:00PM]

Version 1.299 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 10.10.2006 [2:30PM]

Version 1.278 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 08.28.2006 [3:15PM]

Version 1.275 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 08.21.2006 [2:45PM]

Version 1.249 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 08.21.2006 [1:15PM]

Version 1.270 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 08.19.2006 [6:15PM]

Version 1.268 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 08.19.2006 [12:30PM]

Version 1.267 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 05.20.2006 [10:15PM]

Version 1.230 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This version addresses an "empty GUID" bug introduced by version 1.229 that was released earlier today.


Saturday 05.20.2006 [9:15PM]

Version 1.229 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.229:

  • we are opening up beta testing of a new remote control/logging facility called PBUCON. Admins who wish to be involved in the open beta can find more information here: PBUCON


Tuesday 12.20.2005 [4:00PM]

Due to a glitch on one of our Master servers during the past hour, many CoD players are getting kicked for violation #130263. The problem at the Master has been corrected and PB enabled CoD servers will stop kicking for this within an hour as they auto-refresh their cache of PB files. We encourage admins to ignore #130263 violations that are raised today.


Monday 11.28.2005 [8:00PM]

Version 1.173 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 11.08.2005 [6:00PM]

Version 1.216 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 08.03.2005 [1:30PM]

Version 1.163 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 08.02.2005 [5:30PM]

Version 1.203 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 06.22.2005 [10:15AM]

Version 1.193 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 03.30.2005 [2:15PM]

Version 1.172 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 03.26.2005 [6:45PM]

Version 1.171 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Friday 03.04.2005 [2:30PM]

Version 1.153 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Client v1.153:

  • returns the number of bytes and MD5 of files that are shorter than what the server is checking for using MD5Tool lines (items that return a READ_FAIL to the PB Server)


Friday 03.04.2005 [12:15PM]

Version 1.150 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.150:

  • no longer counts spaces as characters in the player name for purposes of checking for minimum name length


Tuesday 02.08.2005 [12:15PM]

Version 1.135 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This version caches valid authenticated GUIDs to address the issue of kicking after a map change for UNKN GUID when the GUID was previously in VALID status.


Thursday 02.03.2005 [8:45PM]

Version 1.134 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.134:

  • the pb_sv_task command no longer requires quotes around the third [command] parameter when spaces are embedded
  • now kicks players with "UNKN" GUID status; note: admins may set pb_sv_lan and/or pb_sv_lanmask appropriately for LAN players who would otherwise receive UNKN GUID status


Friday 01.21.2005 [4:00PM]

Version 1.128 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.128:

  • addressed bug with PB's Bad Name Facility not warning/kicking properly


Monday 01.17.2005 [5:30PM]

Version 1.127 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.127:

  • this version strictly validates PB GUIDs using information transmitted from the COD cdkey auth server
  • players with an 'UNKN' PB GUID status will be kicked by default as this means their cdkeys are not known as being valid to the cdkey master auth server
  • admins may issue "pb_sv_guidrelax 1" to have PB relax checking for 'UNKN' PB GUIDs (meaning those players will not be kicked)
  • affected admins will now need to use the pb_sv_lanmask setting for Internet servers that allow players to connect from the lan on which the the server resides (for example: "pb_sv_lanmask 192" tells PB that players having an IP address that starts with "192" are 'LAN' status players); otherwise, LAN players connecting to an Internet server will receive 'UNKN' PB GUID status


Friday 01.14.2005 [5:30PM]

Version 1.124 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Thursday 01.13.2005 [4:45PM]

We have confirmed that the recently released update for the Xfire (www.xfire.com) instant messaging program has triggered PB Violations #90003 and #90011 when the chat overlay system is used while playing on a PunkBuster enabled server in OpenGL mode. Today, Xfire released a v1.31 update to correct the problem on their end. We encourage PB admins to give the benefit of the doubt to players who received either of these violations since Dec. 30th. As these are generic cheat hook detection algorithms, we will not be removing them from our system. Players who use Xfire while playing on PB Servers should update to the new version immediately.


Saturday 01.08.2005 [4:45PM]

Version 1.123 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This update addresses Key Packet Loss kicks on servers running pre 1.5x versions of the game server that started occurring after yesterday's PB Client update.


Friday 01.07.2005 [5:45PM]

Version 1.130 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 11.30.2004 [10:00PM]

Version 1.124 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Thursday 11.04.2004 [7:15PM]

Version 1.106 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.106:

  • the WebTool's default map list has been updated with official maps for United Offensive servers
  • when PunkBuster kicks a player, the message sent to other connected players will now show the last 4 characters of the kicked player's PB GUID after the player's name
  • new setting "pb_sv_filewhitelist [game_subfolder] [file1] [file2] ... [fileN]" can be used by PB admins to limit the filenames allowed in a specific game subfolder; this can be used in conjunction with PB's MD5Tool to check filesizes and file signatures of the allowable files


Tuesday 11.02.2004 [4:15PM]

Version 1.117 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 10.09.2004 [9:00AM]

PB Admins should ignore instances of PB Violation #130201 which was active for a few hours last night. We have confirmed that some players of the new United Offensive CoD add on may receive this violation without having loaded a hack/cheat. This violation # has been removed from our system.


Thursday 09.30.2004 [9:30PM]

Version 1.111 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 08.16.2004 [1:30PM]

Version 1.110 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 08.11.2004 [10:00PM]

Version 1.107 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Wednesday 08.11.2004 [9:00PM]

Version 1.102 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 08.10.2004 [8:00PM]

Version 1.106 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 07.05.2004 [9:15PM]

Version 1.099 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Server v1.099:

  • new command "pb_sv_powerguid [GUID] [Power_Points] [Player_Name(optional)]"; admins can use this command to add a player's GUID directly to the PB Player Power database at the server when the player is not currently connected


Saturday 06.12.2004 [2:30PM]

In keeping with our policy to terminate the license to use PunkBuster for GUIDs associated with hacking or interfering with PunkBuster's operation, we have today begun such banning for violations incurred while playing CoD. We wish to stress the point to honest players to never test hacks and cheats that claim to hack or interfere with PunkBuster's ability to function properly. Players who are no longer able to play on PB servers due to such bans are still able to play CoD on non-PB servers.


Saturday 06.12.2004 [9:45AM]

Version 1.092 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Client v1.092:

  • addressed bug that was causing O/S Exception Notices for some players


Thursday 06.10.2004 [2:45PM]

Version 1.091 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Friday 06.04.2004 [3:45PM]

Version 1.085 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page.

Release Notes for PB Client v1.085:

  • starting with this version 1.085, the PB Client now requires the game to be run as the administrator user or equivalent under Windows XP/2K (see our FAQ for more info).


Sunday 05.30.2004 [2:30PM]

Version 1.089 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Tuesday 05.25.2004 [2:45PM]

Version 1.087 of the PB Server for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Monday 05.24.2004 [9:00PM]

Version 1.080 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Sunday 05.02.2004 [4:30PM]

Version 1.078 of the PB Client for CoD has been released to our PB Master Servers for auto-update and to our website download page. This is a maintenance release.


Saturday 02.28.2004 [9:30AM]

During the days immediately following the release of the Call of Duty patch which includes PunkBuster integration, we will be focusing on support issues as the community uses PunkBuster for the first time. After a few days, we will begin to add new cheat detections and features. If you need help with PunkBuster issues, please email support@evenbalance.com and be sure to specify that you are a CoD Player or Admin in the email along with as many details as possible. PunkBuster is installed during setup of the game update patch. We will be providing links to PB for CoD manuals near the top of this page. Note that we do not know when Activision will be releasing the patch for Call of Duty that includes PunkBuster integration.



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